National Terms and Conditions

Welcome to National Casino. These Terms and Conditions govern your use of our website and services, including the National Casino login, our games library, our sportsbook, and all deposit and withdrawal methods we offer. By creating an account, completing the National Casino registration process, or accessing our platform in any way, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, you must not use our services.

Who We Are

National Casino is operated by Techsolutions Group N.V. and licensed by the Government of Curaçao under licence 8048/JAZ2017-067, issued by Antillephone N.V. Established in 2021, we provide our services to players across Canada, Australia, New Zealand, much of Europe, Latin America, and Asia. Our platform is available through desktop browsers, mobile browsers on iOS and Android, and as a web app you can add to your home screen. We continuously work on our national app experience so you can enjoy National Casino games, live dealer tables, and our sportsbook wherever you are.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register an account with us. We do not accept players from a number of restricted countries, including Israel, the United States, the United Kingdom, France and its overseas territories, the Netherlands, Malta, the UAE, Turkey, Ukraine, Belgium, Russia, and several other listed jurisdictions. We reserve the right to request proof of residence at any time. Players from Canada cannot access NYX (NextGen) games, and players from Finland, Japan, and Georgia are not eligible for deposit-based bonuses. Please note that VPN use is not restricted on our platform, but you remain responsible for complying with your local laws.

Account Registration and National Login

To use our services, you must complete the National Casino registration form with accurate, current, and complete information. Each individual may hold only one account; duplicate accounts linked by name, address, email, device, or IP address may be closed. Once your account is created, you can use your national login credentials to access your profile, manage your bonuses, and request withdrawals. We may require identity verification (KYC) at any stage, and such checks are typically completed within 72 hours. You are responsible for keeping your login details confidential and must notify us immediately of any unauthorised access to your account.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Interac, Skrill, Neteller, MuchBetter, Bitcoin, Ethereum, Tether, and many other e-wallets and cryptocurrencies. The minimum national deposit is 10 EUR/USD/CAD, while minimum withdrawal amounts start at 10 EUR/USD (500 EUR/USD for wire transfers). Our withdrawal limits are set at 4,000 EUR/USD per day, 16,000 EUR/USD per week, and 50,000 EUR per month, with higher limits available to VIP players. Progressive jackpot winnings are always paid out in full, and any national withdrawal exceeding a payment method's limit will be processed in instalments.

• We require deposits to be wagered 3x on casino or live casino games, or 1x on sportsbook bets at minimum odds of 1.10, before withdrawal is permitted.
• We charge intermediary bank fees of up to 16 EUR on certain bank transfers, and a 12.5 EUR/USD fee applies to manual bank transfers upon account closure.
• We apply a dormant account fee of 10 EUR/USD per month if you do not log in for 12 consecutive months.
• Cashout times vary by method: crypto within 0–2 hours, e-wallets within 0–1 hour, Interac and iDebit within 1–3 business days, cards within 1–5 business days, and bank transfers within 1–7 business days.

Bonuses and Promotions

At National Casino, we offer a Welcome Package across your first two deposits worth up to €300, plus a bonus game and 150 free spins. Our national bonus code promotions, reload offers, and VIP rewards all carry specific wagering requirements that you must review before opting in. All national no deposit bonus offers and free spin winnings carry a 40x wagering requirement, and a minimum deposit of 20 EUR is required to cash out related winnings. Only one bonus may be active at a time, and each account, browser, device, email address, and IP address is limited to a single bonus claim per promotion.

We calculate wagering contributions as follows: slots contribute 100% (excluding certain excluded titles), while table games, live dealer games, and jackpot games contribute 0%. Real money is always wagered before bonus funds, and any bonus is automatically forfeited if your bonus balance drops to 0.05 EUR/USD. If you request a withdrawal before completing the wagering requirement, we will cancel the remaining bonus and any associated winnings. Promo codes distributed under the national promo code program are only valid when issued directly by us or our trusted partners.

VIP Club and Comp Points

Our VIP Club features 15 levels, and participation begins automatically with your first deposit. We award 1 Comp Point for every 20 EUR/USD wagered on slots, and Comp Points can later be exchanged for cash or bonuses depending on your VIP tier. Comp Points reset every two months, and level rewards carry a 10x wagering requirement usable on slots only. We credit these rewards within 24 hours of reaching a new level, and no-deposit spins must be activated within 3 days with 7 days allowed to complete wagering.

Sports Betting

Our sportsbook offers pre-match and live betting on singles and multi bets, with a minimum stake of 0.10 EUR per selection. We cap sports winnings at 100,000 EUR per bet, 250,000 EUR per day, and 500,000 EUR per week. As with casino deposits, sports deposits must be wagered 1x at minimum odds of 1.10 before withdrawal is allowed.

Games and Fair Play

We work with leading providers such as Pragmatic Play, Evolution, Play'n GO, NetEnt, Playtech, and many more to deliver over 4,200 games, including 3,650+ slots, 440+ live games, and 185 jackpot titles. Our National Casino games library includes blackjack, roulette, baccarat, craps, video poker, crash games, scratch cards, keno, and 4K live casino experiences with real dealers. All games on our platform are provided by licensed studios and are subject to independent testing for fairness.

Customer Support

We provide live chat support 24/7, along with email assistance at support@National Casino.com and complaints handling via complaints@National Casino.com. Our support team responds to contact form inquiries within 24 hours and is available in English, French, German, Italian, Spanish, Portuguese, Czech, Finnish, Greek, Hindi, Hungarian, Korean, Norwegian, and Polish. If you ever have concerns about your national casino bonus, a national withdrawal, or any other aspect of your account, we encourage you to reach out to our team directly.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page regularly. Continued use of our services after any changes are published constitutes your acceptance of the revised terms. By continuing to use National Casino, including our national app, sportsbook, and live casino offerings, you agree to remain bound by the most current version of these Terms and Conditions.

Responsible Gambling and Account Closure

We are committed to promoting responsible gambling and offer tools such as deposit limits, self-exclusion, and account closure upon request. If you choose to close your account, any applicable manual bank transfer fees will apply as outlined above. We reserve the right to suspend or terminate accounts found to be in breach of these terms, engaged in fraudulent activity, or operating from a restricted jurisdiction.